We want you to love your purchase — but if something isn’t quite right, we’re here to help.

You can request an exchange or refund within 7 days of receiving your order.

• If the request is not due to an error on our side, shipping fees will apply.
• If the issue is our mistake (wrong item, defect, etc.), we’ll gladly handle the exchange with no additional shipping fees.

How to Request an Exchange or Refund

To get started, please email us at info@barraserb.com with the following:

• Your order number
• A photo of the product
• The reason for exchange or refund

Our team will review your request and guide you through the next steps as quickly as possible.